Topic

Hotline & Shelter

Running 24/7 crisis lines and emergency shelters: call handling, callbacks, bed boards, waitlists and the data funders ask for.

Hotline & Shelter

Shelter Bed Management Software: Replacing the Bed-Board Spreadsheet

How domestic violence and emergency shelters move from whiteboards and spreadsheets to a live bed board — with family check-in, waitlists, transfers and the HUD stay data funders require.

October 23, 2026·2 min read

Hotline & Shelter

Crisis Hotline Software: What a Modern 24/7 Hotline Platform Should Do

From ringing advocates in the browser to never losing a callback, here is what domestic violence and sexual assault hotlines should expect from crisis hotline software in 2026.

October 20, 2026·3 min read